1. What forms of payment are accepted?
We currently accept major credit cards: Visa, MasterCard, American Express and Discover Card credit cards. We also accept payments via PayPal. We do not accept personal or electronic checks, cash on delivery (COD), Bitcoin, money orders or wire transfers at this time.
2. How do I apply for a discount, use my gift card or apply my points?
To apply your discount code, gift card code, coupon or reward points, simply go to your cart, select “checkout” and on the right side of the screen will be the total cost of your order. Above the subtotal and shipping costs there will be a space where you can enter a discount code or gift card code as well as a space that will show your available rewards points and a button to apply points for delivery.
3. Can I apply a discount after placing an order?
Unfortunately, we cannot apply the discount to an order after it has been placed, the customer must add the code when they check out and pay. We also cannot combine discounts on one order. Be sure to apply your discount before you purchase!
4. How long does the refund process take?
If for any reason Emerald Blossom has given you a refund, you will see the refund on your account/card in about 3 -5 business days.
5. We process all orders in USD.
Although the contents of your cart are displayed in any other currency, you will pay in USD at the prevailing exchange rate.